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Under the direction of the Executive Director, Revenue Cycle, the Director of System Vendor Management is a leadership role focused on overseeing and optimizing a company's relationships and operations with its vendors and the patient liability process. This includes managing vendor performance and workflow, managing the patient liability issues and concerns, liability legal process and ensuring alignment with overall business goals. The role often involves strategic planning, data analysis, and driving process improvements to enhance vendor performance and value and supporting the vendor selection and contract negotiation process.
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Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles all customer service issues in a customer friendly manner. Accurately listens and responds appropriately to address and resolve issues at hand. Must ensure all paperwork is checked for registration accuracy. Must continually enhance knowledge regarding processes in order to train new hires and existing employees. Should show initiative in administrative process improvement. Must collect required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work as...