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Job Summary
Greet the public, patients and families in a friendly and professional manner. Collect information from patient and family pertaining to registration and enter into the hospital registration system. Disseminate paperwork appropriately and timely. Receive incoming telephone calls, answer questions and route to appropriate person or take a detailed message. Schedule patient appointments and accept/process payments from patients.
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Greets the public, patients, and families both in person & on phone. Professional Phone Etiquette and able to multi task with computer programs. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner by taking Ownership in your Job. Must collect required fees ( Copays, Deductibles, Co-Insurance, etc. ) from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call this includes all Pre-Service Team members at Off-site locations to include CBO & Cochran Center. This is an...
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Serves as a liaison between the Hospital the early out agency. Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendation of reconciling items to department manager. The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agency. Also assists in the identification of charity candidates from the accounts identified as bad debt. Generates reports and keeps statistics on amount of bad debt written off and...
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The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.
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The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.
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Reviews and audits accounts located in contract management system on a daily basis to resolve and maintain collection status on an account prior to escalating to Team Lead for further review. Reviews and processes commercial accounts through contract/denial management system. Verifies eligibility, corrects and resubmits claim, and files third party insurances as necessary by adding/updating insurance information to host system. Utilizes denial management system and responds to requests from insurance carrier for additional information necessary to process claims. Reviews EOB's in contract management system and determines accurate account balance, detailed denial description, and applicable appeal process. Identifies and corrects transactions, such as invalid...
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Processes lock box for MD Solutions, MBM and CAS payments, assists in processing all incoming mail that includes patient payments, insurance payments and miscellaneous payments daily, stamp and distribute all correspondence, posts Retail Lock Box exception report, processes credit card payments and posts, posts verichecks from Medco weekly, scans and/or moves checks and remittance copies to internal electronic storage system for retrieval, maintains balance sheets in appropriate books for Manager and post zero payments daily.
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The Imaging Scheduler is responsible for coordinating outpatient imaging procedures, including MRI, CT,
Ultrasound, X-ray, and other diagnostic radiology services. Responsibilities include scheduling
appointments, verifying orders, obtaining prior authorizations, and providing patients with preparation
instructions. The Imaging Scheduler assists physicians and staff as needed, ensures effective
communication between departments, maintains a safe and organized office environment, and supports
the orientation and training of new staff.
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The CBO office manager will be responsible for the overall operations and functions of the office building. This role will ensure the facilities are in top operational order. The office manager will be responsible to organizing meetings and appointments for up to 6 Revenue Cycle Directors.
The CBO Office Manager also has multiple operational tasks they are responsible for including (but not limited to); supply orders, Physician NPI entry, refund check month end process, time editing, and vendor invoice...
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Serves as a liaison between the Hospital the early out agency. Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendation of reconciling items to department manager. The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agency. Also assists in the identification of charity candidates from the accounts identified as bad debt. Generates reports and keeps statistics on amount of bad debt written off and...
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The Insurance Assistant is responsible for submitting and following up on claims to third party payers in order to promote prompt reimbursements. The Insurance Assistant is responsible for monitoring the status of claims to determine which claims may need to be corrected and if needed, appealed.
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The Centralized Scheduling Representative will promptly answer telephone calls and schedule patients in a timely manner within Department guidelines. In addition to scheduling outpatient tests and procedures, the Centralized Scheduling Rep will enter demographic and insurance information, Pre-Cert Info when applies. The Centralized Scheduling Representative accurately listens to requests from patients, physicians, physician’s office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures giving high priority to customer service and complete customer satisfaction. Must maintain the Dept Standards of “Talk Time” and also working together as a team. The Scheduling Representative is responsible for...
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Job Summary: Professionally and courteously interviews patients and/or family members
to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures the smooth flow of patients through registration areas....
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Job Summary
Greet the public, patients and families in a friendly and professional manner. Collect information from patient and family pertaining to registration and enter into the hospital registration system. Disseminate paperwork appropriately and timely. Receive incoming telephone calls, answer questions and route to appropriate person or take a detailed message. Schedule patient appointments and accept/process payments from patients.
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Job Summary: Professionally and courteously interviews patients and/or family members
to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures the smooth flow of patients through registration areas....
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Posting is a section of the Patient Accounting Department. Patient Accounting is a Department of the Patient Financial Services Division.
Responsible for Posting of all cash for Huntsville Hospital, Helen Keller Hospital, Red Bay Hospital, Decatur Hospital and Athens-Limestone Hospital. This requires that the manager maintain efficient operations by effectively utilizing all staff and technology resources. Overall operations of these functions will require the Manager to maintain...
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Coordinates, develops and executes the process design for performance improvement activities throughout the organization. The Performance Improvement Coordinator assists with the implementation of the quality and patient safety plan by collecting, reporting and analyzing data, identifying and addressing opportunities for improvement in all aspects of care and operations including evidence based practice and financial goals.
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The OHG Billing Specialist is responsible for managing the full billing cycle across both insurance and
company contract accounts for Occupational HealthGroup. This includes charge entry, claim submission,
payment posting, denial management, reconciliation, and month-end reporting. In addition to workers’
compensation claims, the specialist handles occupational medicine company billing, including verification
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A Patient Access Clerk is a specialized health care professional who is responsible for obtaining and verifying patient demographic and insurance information to ensure proper billing of patient account as well as a means of contacting the patient in regards to their treatment and/or billing issues. Patient Access Clerks are the front line of Marshall Medical Centers and expected to be an exemplary model of customer service.
Primary Responsibilities:
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Registration Representatives are responsible for entering accurate patient and guarantor information into the CPSI computer system. These steps are to be followed in accordance with the established policies and procedures and under the direction of the supervisor.