The Emergency Department Technician will provide clerical and clinical support to the Emergency Department. The Emergency Department Technician will be key in maintaining quality customer service standards and assisting in the flow of information within the department. A strong understanding of the Electronic Health Record of both the Lab systems and the Emergency Department system, as well Unit operations be key. Performs venipunctures, heelsticks, and fingersticks to obtain blood samples for testing purposes. Properly identifies patients and follows procedures for collection of specimens. Performs other related functions as assigned including EKG acquistions.

Education: A high school diploma or GED; Completion of a formal training course in phlebotomy procedures from an accredited school or training program preferred. Must provide documented evidence to perform waived testing.

Experience: One year phlebotomy experience including obtaining specimens from neonate, pediatric, adult, and geriatric patients is preferred. Excellent communication and interpersonal skills required along with moderate knowledge of medical terminology.

Licenses/Certificates: Current BLS certification or within 30 days of hire (Certification must be current prior to being release from Orientation status and providing independant patient care without an assigned preceptor).
Certificate of Completion of a formal program that meets regulatory standards in Conflict resolution, de-escalation and teaches physical intervention techniques. Must have on hire or obtained within 90 days of hire (I.e. MOAB, CPI or equivalent)