Job Duties and Responsibilities
• Technical Aspects:
• Provides effective education and instruction to staff
• Maintains necessary certifications and skills
• Collaborates with Nurse Manager and other educators
• Manages and monitors orientation for new and transfer employees
• Maintains awareness of department needs, new equipment, upgrades and changes
• BLS, ACLS, and PALS instructor; schedules classes to meet the needs of the department
Created By: Nanna Posey August 07, 2025 Version: 1
• Skills day planning and organization
• Monitor staff completion of annual inservice and recertifications
• Competency development and check off
• Beyond basic competency follow up/education
• Cerner chart audits for one year post Cerner go live
• Participation in all RCA’s
• Joint Commission tracers
• Proficient with technical/computer skills
• Participates in Performance Improvement projects
• Completes all required Annual Competencies
• Customer Relations/Patient Satisfaction:
• Communicates effectively and demonstrates interpersonal skills when communicating to staff
• Speaks positively of staff, physicians and MHS to patients
• Smiles and works with positive attitude
• Provides interpersonal care/service including friendliness, respect, promptness, and courtesy to
all patients and others.
• Attends to special needs of all customers
• Maintains patient privacy and confidentiality of information
• Conducts all work activities with respect for rights and wishes of others including the maintenance
of a clean and orderly
• work environment
• Demonstrates professional behavior at all times
• Does not complain about workload to patients or physicians
• Assures that customer requests are addressed promptly and appropriately
• Team Work:
• Collaborate and work closely with the nurse manager and other educators within the hospital
system
• Fosters mature professional relationships with fellow employees in a courteous, friendly manner
• Participates as team member by willingly performing additional assignments not directly related to
daily assignment when
• workload requires or requested by supervisor
• Demonstrates effective communication with all members of the healthcare team.
• Acts as role model for novice employees, answers questions and assists with unstable patients
• Personal Growth/Professionalism:
• Complies with time and attendance policies and procedures
• Maintains work that is up to date and organized
• Attends required in-services and maintains competence in operation of equipment and
performance of new procedures
• Participates in department meetings and assigned committees providing input toward improving
customer service
• Demonstrates understanding of emergency and fire policies and procedures
• Recognizes own strengths and weaknesses through self-assessment and request assistance in
areas needed
• Adheres to the policies and procedures within the MHS Corporate Compliance Program
• Attends required customer service class
• Is flexible and adapts to changes in the work environment
• Practices acceptable levels of personal hygiene and follows the dress code policy
• Participates in unit meetings and assigned committees providing input toward improving customer
service

Education
• EDUCATION:
• Graduation from an accredited school of nursing program
• LICENSURE/CERTIFICATION:
• Licensure by the Alabama State Board of Nursing
• BLS, ACLS, and PALS instructor certified or willing to obtain within 1 year
• EXPERIENCE:
• 3 year minimum experience in department preferred but not required
• SKILLS:
• Excellent communication, organization, teamwork, computer, and interpersonal skills