Promotes optimal patient outcomes by assisting with medication reconciliation. Interviews patients and reviews medication-related documentation for the purpose of compiling a medication history for patients being admitted to the hospital. Compiled history information is entered into the patient’s electronic health record for the purpose of facilitating medication reconciliation by the admitting provider. May perform a variety of functions which impact the medication reconciliation process and patient care. Seeks assistance/clarification from a pharmacist with any questions or issues that may arise.

1. Interviews patients or caregivers to collect information regarding all current home medications;
identifies when a discrepancy related to inappropriate dosing, frequency, or schedule for a home
medication exists, and uses this knowledge to obtain clarification to ensure accuracy of the home
medication list and to facilitate the timely/accurate collection of data.
2. Utilizes appropriate resources to collect information from various sources (patient interviews,
physician offices, retail pharmacies, family members, historical encounters, extended care
facilities, examination of medicine bottles, etc.) regarding home medications to ensure a complete
and accurate home medication list.
3. Utilizes designated computer applications to accurately enter information collected from interview
activities for the generation of admission medication reconciliation documentation; this information
includes, but is not limited to, correct medication name, medication formulation, dose, route,
directions, schedule, and date/time of last dose taken. Produces documents for subsequent
physician review.
4. Records the patient’s preferred outpatient pharmacy in the electronic medical record.
5. Contacts and communicates with other care providers (pharmacists, nurses, physicians, etc.) as
needed to facilitate the processing of home medication information in an efficient manner.
6. Follows up on outstanding issues from the previous shift requiring further phone calls or
patient/family interview and communicates any delays/difficulties in the reconciliation process to
appropriate disciplines.
7. Consults with the pharmacist in all cases of unresolved discrepancies related to a patient’s
medication history.
8. Willingly helps teach new personnel, residents, and students.
9. Recognizes when to consult with the pharmacist for doubts or questions that require clinical
judgment.
10. Recognizes when to consult with the pharmacist for doubts or questions that require clinical
judgment.
11. Ability to set priorities in correct order in relation to the needs and circumstances at the time with
reference to the patients, co-workers, physicians, and the nursing unit.

License, Certification and/or Registration:

• Must be registered with the Alabama State Board of Pharmacy as a Pharmacy Technician within 30 days of hire date, and registration must be in good standing “active”.

• National certification with PTCB (Pharmacy Technician Certification Board) or ExCPT (Exam for the Certification of Pharmacy Technicians) required.

• In the case of PTCB or ExCPT renewal, “active” status must be attained within 30 days of the expiration of the current certification (this provides a 30-day grace period for the employee).

Education Required: High school diploma or GED required.

Experience: Experience applying customer service behaviors and communication skills required. Combination of both inpatient and outpatient experience preferred, particularly outpatient/retail experience.

DeKalb Regional Medical Center celebrated its 35th anniversary in October 2021. Throughout its history, the team of healthcare providers here have been proud to serve the people of Fort Payne, Alabama.

Today, DeKalb Regional is 134-beds and offers comprehensive services including cardiac catheterization, geriatric psychiatric services, women’s and children’s services, bariatric services, orthopedics services, and many more. DeKalb Regional and its physicians serve patients from throughout Northeast Alabama and Western Georgia.

DeKalb Regional is committed to providing quality care close to home. The hospital is accredited by The Joint Commission and the American College of Cardiology as a Primary Stroke Center and Chest Pain Center. It was also awarded the 2023 Get with the Guidelines Rural Stroke Bronze Quality Award from the American Heart Association. In fall of 2023, DeKalb Regional was one of seven hospitals in Alabama to receive an “A” grade from The Leapfrog Group.

DeKalb Regional Medical Center has 500 employees and more than 100 members of the medical staff.