This position is responsible for field liaison duties and functions between all Marshall Medical Centers departments and external customers to include physician offices, nursing homes, nurse practitioners, assisted living facilities, industry/businesses, vendors, et al.  This position will be responsible for addressing physician, physician staff, other healthcare providers, patient, interdepartmental, industry/business and vendor needs, concerns, education, and solicitation for various Marshall Medical Center service lines and affiliated physicians and providers as appropriate.

The Physician Liaison endeavors to promote Marshall Medical Centers to physicians and industry/business through education regarding services and opportunities available to them and their patients/employees.  This includes, but is not limited to, solicitation of referrals for MMC service lines, the introduction and promotion of new physicians, leading in relationship building between MMC affiliated specialists and MMC affiliated Primary Care Providers by encouraging and facilitating face-to-face visits, education on MMC service lines through direct face-to-face contact and delivery of marketing collateral, active participation in various hospital, industry/business and community events, and active participation in organizations and events that provide interaction opportunities, e.g., MGMA, BCBS Town Hall meetings, MMC Senior Health and Fitness Day, etc.  This person should work to become a primary line of communication between the hospital, physicians, and industry/business.  Must show initiative in anticipating issues and seeking solutions with regard to physicians, patients, employers, MMC employees, and/ or co-workers, in an effort to preserve or improve the reputation of Marshall Medical Centers. 

This person will work closely with hospital administration and senior management on various projects as needed and guided by his/her Director.    He/she will promote outpatient services by working with department managers to make joint physician office and industry/business visits and provide luncheons, etc.

Bachelor’s degree in marketing, healthcare management, business administration or related field is preferred. 

Two or more years of healthcare marketing, customer service, or business development experience desired with strong emphasis on demonstrated physician office relationship building. 

Must exhibit strong customer service and relationship building skills, as well as initiative in problem solving.

Must demonstrate strong interpersonal, written and verbal communication and comprehension skills.  At a minimum, intermediate level experience is required in MS Excel, MS Word and MS Power Point. 

Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville – and is home to Marshall Medical Centers.

Marshall Medical Centers, an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care – often provided by those who are neighbors and friends.

Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, and opened in 1956. Marshall Medical Center North, in Guntersville, opened in 1990 – and – is a 90-bed facility. In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center.

Named by the Joint Commission as a “Top Quality Performer” among America’s hospitals, Marshall Medical Centers’ patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.