Job Duties and Responsibilities
• Technical Aspects:
• Provides effective education and instruction to staff
• Maintains necessary certifications and skills
• Collaborates with Nurse Manager and other educators
• Manages and monitors orientation for new and transfer employees
• Maintains awareness of department needs, new equipment, upgrades and changes
• BLS, ACLS, and PALS instructor; schedules classes to meet the needs of the department
Created By: Nanna Posey August 07, 2025 Version: 1
• Skills day planning and organization
• Monitor staff completion of annual inservice and recertifications
• Competency development and check off
• Beyond basic competency follow up/education
• Cerner chart audits for one year post Cerner go live
• Participation in all RCA’s
• Joint Commission tracers
• Proficient with technical/computer skills
• Participates in Performance Improvement projects
• Completes all required Annual Competencies
• Customer Relations/Patient Satisfaction:
• Communicates effectively and demonstrates interpersonal skills when communicating to staff
• Speaks positively of staff, physicians and MHS to patients
• Smiles and works with positive attitude
• Provides interpersonal care/service including friendliness, respect, promptness, and courtesy to
all patients and others.
• Attends to special needs of all customers
• Maintains patient privacy and confidentiality of information
• Conducts all work activities with respect for rights and wishes of others including the maintenance
of a clean and orderly
• work environment
• Demonstrates professional behavior at all times
• Does not complain about workload to patients or physicians
• Assures that customer requests are addressed promptly and appropriately
• Team Work:
• Collaborate and work closely with the nurse manager and other educators within the hospital
system
• Fosters mature professional relationships with fellow employees in a courteous, friendly manner
• Participates as team member by willingly performing additional assignments not directly related to
daily assignment when
• workload requires or requested by supervisor
• Demonstrates effective communication with all members of the healthcare team.
• Acts as role model for novice employees, answers questions and assists with unstable patients
• Personal Growth/Professionalism:
• Complies with time and attendance policies and procedures
• Maintains work that is up to date and organized
• Attends required in-services and maintains competence in operation of equipment and
performance of new procedures
• Participates in department meetings and assigned committees providing input toward improving
customer service
• Demonstrates understanding of emergency and fire policies and procedures
• Recognizes own strengths and weaknesses through self-assessment and request assistance in
areas needed
• Adheres to the policies and procedures within the MHS Corporate Compliance Program
• Attends required customer service class
• Is flexible and adapts to changes in the work environment
• Practices acceptable levels of personal hygiene and follows the dress code policy
• Participates in unit meetings and assigned committees providing input toward improving customer
service

Education
• EDUCATION:
• Graduation from an accredited school of nursing program
• LICENSURE/CERTIFICATION:
• Licensure by the Alabama State Board of Nursing
• BLS, ACLS, and PALS instructor certified or willing to obtain within 1 year
• EXPERIENCE:
• 3 year minimum experience in department preferred but not required
• SKILLS:
• Excellent communication, organization, teamwork, computer, and interpersonal skills

Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville – and is home to Marshall Medical Centers.

Marshall Medical Centers, an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care – often provided by those who are neighbors and friends.

Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, and opened in 1956. Marshall Medical Center North, in Guntersville, opened in 1990 – and – is a 90-bed facility. In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center.

Named by the Joint Commission as a “Top Quality Performer” among America’s hospitals, Marshall Medical Centers’ patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.