Job Summary
Manages Surgical Services Information System including development, maintenance, design, and documentation of software and hardware applications. Serves as a liaison between the surgery staff and information services. Works under the direction of the Service Line Director of Surgical Services. Supportive role to Information Systems Management.
Demonstrates through behavior Decatur Morgan Hospital’s mission, vision and values as outlined in this document, Employee Handbook and the Power of Excellence.
Key Responsibilities / Essential Functions1. Evaluates existing use of clinical systems by the surgery staff with emphasis on system design, procedures, workflow, and paper forms. Collaborates with, and guides staff in identifying opportunities for eliminating work and improving quality. Identifies opportunities for improvement and communicates with appropriate individuals for solutions. Follows up with staff and develops strategies for implementation. 2. Coordinates and manages all software upgrades/overlays. Monitors and documents hardware maintenance. Develops plan for upgrades/overlays, coordinates testing, and maintains documentation. Documents hardware maintenance as required. 3. Oversees the daily operations of the Surgical Services systems. Monitors error logs for problem identification and resolution. Works closely with Information Services staff to identify and correct problems. Maintains appropriate documentation of unacceptable performance including downtime, errors, etc. Resolves problems in a timely manner. Communicates unresolved problems to Surgical Services administration. 4. Follows established standards of system design, configuration, and testing during development process. Maintains timely and accurate documentation of design, configuration, and testing. Responsible for installing and training new equipment and programs as needed. 5. Coordinates maintenance changes and necessary table/files updates with Surgical Services/database personnel. Implements deadlines as required. Develops plans to ensure that changes are tested for accuracy. Documents appropriately and meets all required deadlines. 6. Implements consistent, reliable reporting system for outreach program. Meets needs of outreach manager for timely reporting to clients. Resolves and documents problems. 7. Negotiates, orders, installs, and troubleshoots instrument interfaces. Maintains complete documentation of instrument interface installation for time of order to implementation. 8. Responsible for troubleshooting and problem solving with clinical users. Maintains logs of problems and solutions for review by administrative staff. Resolves issues in a timely manner. 9. Ensures compliance with accreditation agencies and /or current legislation. Develops quality assurance monitors as required. Ensures that procedures are written and reviewed as required. Monitors and documents quality indicators. 10. Implements and monitors downtime procedures. Ensures personnel are trained in execution of downtime procedures. Monitors downtimes for problem identification. Resolves problems in a timely manner. |
Education
Associate Degree or Higher and Certification in Meditech’s Healthcare Information System (Operating Room Management Dictionary Training).
Experience
Minimum of 10 years’ experience in managing surgical services medical documentation and experience as a clinical systems analyst with demonstrated competencies in the following SIS /HIS systems training strongly preferred:
Additional Skills/Abilities
Must have excellent communication skills with the ability to work in a fast-paced environment, requiring prioritizing and changing tasks frequently and quickly. Must have knowledge of current standards, legislation, practices, delivery systems, documentation methods and trends in medicine.
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