A Billing Specialist, or Billing Clerk, is responsible for overseeing the billing process for customers or patients. Their duties include processing payments on behalf of a customer or patient, maintaining organized financial records to aide reporting and calculating bill totals by looking through previous financial statements.

• Searching each financial statement for any payment inconsistencies or errors
• Collaborating with patients or customers, third party institutions and other team members to resolve billing inconsistencies and errors
• Creating invoices and billing materials to be sent directly to a customer or patient
• Inputting payment history, upcoming payment information or other financial data into an individual account
• Finding financial solutions for patients or customers who may need payment assistance
• Informing patients or customers of any missed or upcoming payment deadlines
• Calculating and tracking various company financial statements
• Translating medical code if working in a medical setting

Minimum Knowledge, Skills, Experience Required:

Education:  This specialist must have a high school diploma and possess CCS credentials.

Experience: Must possess in-depth knowledge of medical and anatomical terminology, reimbursement principles, health record content, sequencing of diagnoses, and the use of coding software.  A pre-employment coding test must be taken with successful pass rate of 80%.